Enter your keyword

F.A.Q

How to order?

WHAT PAYMENT METHODS ARE AVAILABLE?

In our online store www.abanicoscarbonell.com you can pay by credit card, by Paypal or by bank transfer. In our physical store of  Castellón Street, 21 in Valencia. You can pay for your purchases by credit card or cash.

CAN I BUY FROM OUTSIDE SPAIN?

Yes of course. Abanicos Carbonell C.B sends its handfans to practically any country in the world.

HOW LONG IT WOUD TAKE TO GET MY ORDER?

Depending on the country to which the shipment is made, a range can take between 1 and 10 days to arrive at destination. A special case is Paula Carbonell handfans that are made to order. When the purchase is made, Paula begins the process of creating a handfan that is totally exclusive and that can take to reach the destination from 2 to 30 days.

HOW CAN I CONTACT IF  HAVE ANY QUESTIONS?

You can contact by e-mail through our contact form or by calling our store at the telephone number 963 41 53 95 with 0034 in front if you call from outside Spain

RETURN POLICY

At Abanicos Carbonell C.B we have a strict return policy since we are talking about handmade Spanish crafts. The return can be made, at most, 48 hours after the moment of receipt.